Green Harbor FAQs
Check-in/Check-out
Check-in time is 4:00 p.m. Check-out time is 11:00 a.m. The front desk is open daily from 8 a.m - 10 p.m.
E-CREDIT CARD AUTHORIZATION POLICY: At check-in, Red Jacket Resorts will place an authorization on your credit card for an amount equal to your guest room rate plus tax. It is recommended that credit cards are used at time of check-in rather than debit cards. Most debit cards will hold funds for up to 10 days after departure, depending on your financial institution's policy. Guests are not required to settle their account with the credit card used at time of check-in.
Deposits & Cancellations
An advance deposit is required to guarantee all reservations. We accept deposits using major credit cards or, with sufficient time for mailing, a personal check. Deposit and cancellation policies may vary for special offers and promotions.
STANDARD DAILY RATES and packages*
Guest room cancellations made ten days or more prior to arrival are subject to a $25 processing fee. Cancellations within ten days of arrival, forfeit deposit. For stays of four or more nights, refunds are based on resale of the unit.
BOOK DIRECT RATES
Refundable 1 night deposit due at time of booking; must cancel 7 days prior to arrival by 3pm for refund of deposit less a $25 Admin Fee.
STAY LONGER RATES
50% pre-payment due at time of booking; must cancel 14 days prior to arrival by 3pm for refund of deposit less a $25 Admin Fee.
ADVANCE PURCHASE RATES
100% prepayment due at time of booking; reservation is non-refundable. No cancellations or modifications allowed.
CYBER MONDAY RATE
A 50% non-refundable deposit is due at the time of booking. As a one-time courtesy, changes to reservations are allowed if requested at least 30 days before the original arrival date and the new stay dates must fall within 90 days of the originally booked stay date and must fall within the 2024 season.
*Deposit and cancellation policies may vary for special offers and promotions. Please review the terms of specific packages here.
Early Departures
An early departure or mid-stay cancellation may result in an early departure fee.
Parking
Parking at Green Harbor Resort is limited. From Memorial Day weekend through Labor Day weekend, guests are provided one parking space per unit for a fee of $25 per night. A second vehicle is subject to a $50 per night fee. Before Memorial Day weekend and after Labor Day weekend, the first vehicle is complimentary, however a second vehicle is subject to a $25 per night fee. Arrangements should be made in advance for oversized vehicles such as boat trailers. For these and other parking-related questions, please contact Green Harbor Resort directly at 508-771-1126.
Resort & Destination Fees
Red Jacket Resorts charges a resort fee equal to 10% of the room rate plus tax. This fee includes: private beach access, beach chairs and umbrellas, beach/pool towels, resort activities such as use of board games, access to bicycles, kayaks, and canoes, beach volleyball, beach swings, lawn games including corn hole, resort-wide high-speed wifi, fitness equipment, and unlimited local and long-distance calls. Special summer activities (end of June - beginning of September) include supervised Kids Club, beach yoga, live entertainment, popsicle happy hour, movie nights on the lawn, fishing derby, marine science classes, and much more. Check our Calendar of Events for details.
A 1% destination fee will be collected to fund the promotion of Cape Cod as a destination, support the growth of attractions and events in the area, and to sustain other tourism development initiatives.
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Miscellaneous
Accessibility
Green Harbor Resort offers guests with disabilities several options to make their stay more enjoyable, including handicap-accessible bathrooms with a raised toilet, tub grab bars, hand-held shower head, built-in shower seat. Showers are not the “wheel in” type. Handicap-accessible suites feature a ramp to an extra-wide entry door. Accessible kitchens have a stove top, sink, and counters designed for wheelchair access. Reserved parking is available. More information is available by contacting our reservation center at 800-277-7900, or reservations@redjacketresorts.com. Please let our agents know your accessibility requirements.
Additional Guests
Cots: $25 plus tax per day
Cribs: $20 plus tax per stay for a portable crib (similar to Pack-n-Play)
Charcoal Grills
Units have individual charcoal grills. Charcoal is not provided, but several stores are within a short drive.
Dining
Green Harbor Resort does not have a restaurant, but there are many fine restaurants nearby, including restaurants and pubs at our nearby sister resorts.
Drone Use
Due to our proximity to the Barnstable Municipal Airport, and to comply with FAA rules and regulations, the resort is a designated “No Drone Zone.” The operation or use of drones (or any unmanned aerial systems) on or above our resorts is strictly prohibited. Any violation of this policy may involve eviction from your accommodations as well as confiscation of drone equipment, and may subject violators to damages, including, but not limited to: damages for violations of privacy and/or physical or personal injuries or property damage, as well as regulatory fines and legal fees.
Laundry
Coin-operated laundry facilities are open daily from 8 a.m. until dusk. Soap and change for the machines are available in the front office.
Pets
Green Harbor Resort is a dog-friendly resort. We welcome dogs to several rooms, selected especially for their creature comforts. Prior arrangements must be made before you bring your pet, and a nightly fee of $50 per dog, plus tax, applies. However, dogs are not permitted on any Red Jacket Resort beaches. For more information, visit our pet-friendly page.
Other Red Jacket Resorts
As a guest of Green Harbor Resort, you are invited to use the facilities, amenities and private beaches at any of our Red Jacket sister resorts during your stay.
RESERVATIONS
The resort requires a minimum age of 21 years old to book a reservation. A photo ID and a credit or debit card in guest's name are required to check-in.
Resort Map
Located at the seaside end of a quiet neighborhood, the resort has plenty of room to relax and roam for adults and kids alike. Get your bearings:
Smoking
Smoking is not permitted in guest rooms or public interior areas.
The Spa at Red Jacket Beach
A full-service spa with a complete range of treatments is located nearby at our sister resort, Red Jacket Beach Resort, and open to guests of Green Harbor Resort. Visit the spa website.
WiFi Internet Access
Green Harbor Resort has free wireless Internet that covers 100% of the main property.
Booking Questions?
To speak with a reservation specialist, please call 800-227-3263, or click the live chat icon at the bottom of this page.