We at Red Jacket Resorts are consumers too, and we know how much we value our own privacy. As such, we take the protection of your personal information seriously. In safeguarding your privacy, we collect and maintain only the personal information necessary to provide services you request, and we protect this information from unauthorized use. We also provide you with a method to remove your personally-identifiable data from our systems, should you choose to do so.
How We Use Information We Collect and Receive
When you request information, purchase products or services from us, or request to join our email list, we may use information that we collect about you to:
- Process payments and deliver products and services you have requested
- Manage your account and provide you with customer support
- Communicate with you by e-mail, postal mail, telephone and/or mobile devices about our products or services that may be of interest to you
- Enforce our terms and conditions
- Protect against or identify possible fraudulent transactions
If you initiate a transaction with us, we collect and store information about you, such as your name, phone number, address, email, and payment information, as well as any other information you provide to us, in order to process your transactions and send communications about them to you. This information may be shared with select third parties solely for purposes of servicing the transaction. When you submit credit card numbers, we encrypt that information using industry standard technology.
Red Jacket Resorts limits access to your personal information to those employees and business partners (e.g., our reservation system provider) who need such information to perform essential functions relating to your request or purchase.
Red Jacket Resorts does not sell, rent or give your personal information to any third party not working directly for us unless requested by a court of law having jurisdiction over that specific information.
Third Party Service Providers
We may rely on third party providers, including online travel agency sites, to support or provide some services available through the website, such as reservations. We may also rely on third party providers to perform certain services for us in connection with your use of the site, such as network security, customer support, tracking and reporting functions, quality assurance testing, payment processing, our own marketing, and other functions. We may share information from or about you with these third party providers so that they can perform their services or complete your requests. Our website may link to third party services such as a business’s URL. Except as set forth herein, we do not share your personal information with these services.
Links to Third Party Sites & Third Party Advertisements
Red Jacket Resorts accepts no liability for the condition or content of third party websites that may be accessed from the Red Jacket Resorts website. Except as Red Jacket Resorts may specifically direct otherwise, we do not authorize the content of those third party websites. The third party advertiser is solely responsible to you for any representations or offers made by it, and for any goods or services that you agree to purchase from those third parties.
We will retain your information only as long as necessary to provide you with the Services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect Red Jacket Resorts’ legal rights.
We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our website, improve our Services or comply with legal obligations.
Your Right to Access, Correct, or Request Deletion of your Data
Users residing in certain countries, including the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of your personal information. To modify or delete the personal information you’ve provided to us, please contact us at email@example.com or the address provided at the end of this Policy.
Choices You May Make Regarding Your Personal Information
You may choose to provide us with your email address to allow us to send newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in emails that you receive.
If at any time you do not want to receive printed or emailed offers from us you may remove yourself from our mailing list by contacting us at the address below. Although we will remove your name from our mailing list after receiving your request, you may still receive mailings from us that were initiated prior to your name being removed.
Changes to or Deletion of Your Personal Information
Access to Your Personal Information
If required by law, upon request, we will grant you reasonable access to the Personal Information that we have about you. You may request access to your Personal Information by contacting us at the address below.
When you visit our website, we may place cookies on your device to facilitate access to our site and to personalize your online experience. We use Google Analytics for aggregated, anonymized website traffic analysis. In order to track your session usage, Google drops a cookie (_ga) with a randomly-generated ClientID in your browser. This ID is anonymized and contains no personally-identifiable information such as email, phone number, name, etc. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. You may also clear or delete existing cookies from standard internet browsers.
We automatically collect information from your browser when you visit our website. This information includes your anonymized IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us, and the referring website address.
We may use standard internet technology, such as web beacons and other similar technologies, to track your use of our site. We also may include web beacons in promotional emails to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our website visitors and to measure the effectiveness of our online advertising, content, and other activities.
You may set some cookie preferences through your device or browser settings but doing so may affect the functionality of the website. The method for disabling cookies may vary by device and browser but can usually be found in your device or browser preferences or security settings.
The Terms and Conditions are governed by and to be construed in accordance with the laws of the Commonwealth of Massachusetts and the State of New Hampshire, USA. You irrevocably and unconditionally agree to submit to the exclusive jurisdiction of the courts of Massachusetts and also of New Hampshire. The Terms and Conditions are governed by and to be construed in accordance with the laws of Massachusetts and New Hampshire. You irrevocably and unconditionally agree to submit to the exclusive jurisdiction of the courts of Massachusetts and New Hampshire. In the event that any provision of the Terms and Conditions is held to be invalid, illegal or unenforceable, that provision must to the extent of the invalidity, illegality or unenforceability be ignored and all the other provisions of the Terms and Conditions will remain in full force and effect. Red Jacket Resorts makes no representation that the content of the website complies with the laws of any country outside the United States. All rights not expressly granted herein are reserved.
Disclaimer and Liability
This website is provided on an “as is” basis. While Red Jacket Resorts has used its best endeavors to ensure that the information contained on and accessed through the website is correct and current at the time of publication, Red Jacket Resorts does not accept responsibility for any error, omission or defect in the information.
To the fullest extent permissible by law, Red Jacket Resorts , its affiliated companies and their respective directors, employees, agents and contractors:
(a) Do not make any representation, warranty or endorsement of any kind, express or implied, as to the operation of the website, your access to the website or results of your access, or the information, content, materials or products on the website; and
(b) Do not warrant that the functions on the website will be uninterrupted or error-free, that any defects will be corrected or that the server, which stores and transmits content to you is free of viruses or other harmful components.
Subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, under no circumstances (including but not limited to any act or omission on the part of Red Jacket Resorts, its affiliated companies or their respective directors, employees, agents and contractors) will Red Jacket Resorts, its affiliated companies or their respective directors, employees, agents or contractors accept liability for any indirect, incidental, special and/or consequential damages or loss of profits resulting from any use or access, or any inability to use or access the website.
You agree to indemnify and keep indemnified Red Jacket Resorts, its affiliated companies and their officers, employees, agents and contractors (“those indemnified”) in respect of any claim, liability, loss, damage, cost (including legal cost) or expense which those indemnified may suffer or incur as a direct or indirect result of your willful or negligent act or omission with respect to the your use of the website (or any part of it) or the violation of these Terms and Conditions by you, or the infringement by you, of any intellectual property or other right of any person or entity.
Intellectual Property & Restrictions On Use Of Content
The website is subject to copyright under United States law and, under international treaties, and the laws of many other countries. The website contains trademarks, intellectual property and copyright protected works, which is owned by Red Jacket Resorts, and third parties. Except for the direct purpose of viewing, accessing or interacting with the website for your own personal use or as otherwise indicated on the website or these Terms and Conditions, you must not copy, communicate to the public, adapt, transfer, distribute or store any of the contents of the website, or incorporate any part of the website into another website without Red Jacket Resorts’ express consent.
User Submitted Content
When you submit any materials via the Red Jacket Resorts website or its branded social media pages including comments, recordings and images (“Content”), you, unless Red Jacket Resorts advises otherwise, license and grant Red Jacket Resorts its affiliates and sub-licensees a non-exclusive, royalty-free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish and display such Content for any purpose in any media, without compensation, restriction on use, attribution or liability. You agree not to assert any moral rights in relation to such use. You warrant that you have the full authority to grant these rights.
You agree that you are fully responsible for the Content you submit. Red Jacket Resorts shall not be liable in any way for such Content to the full extent permitted by law. Red Jacket Resorts may remove any Content without notice for any reason whatsoever.
You Warrant and Agree
- You will not submit any Content that is unlawful or fraudulent, or that Red Jacket Resorts may deem in breach of any intellectual property, privacy, publicity or other rights, defamatory, obscene, derogatory, pornographic, sexually inappropriate, violent, abusive, harassing, threatening, objectionable with respect to race, religion, origin or gender, not suitable for children aged under 15, or otherwise unsuitable for publication;
- You will obtain prior consent from any person or property that appears in your Content;
- You will obtain full prior consent from any person who has jointly created or has any rights in the Content, to the uses and terms herein;
- Your Content shall not contain viruses or malware or cause injury or harm to any person or entity;
- You will comply with all applicable laws and regulations, including without limitation, those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.
Without limiting any other terms herein, you will indemnify Red Jacket Resorts for any breach of the above terms.
Termination and Cancellation
Red Jacket Resorts reserves the right in its sole discretion to revise the content of, amend links from, or withdraw access to the website, at any time without notice. Without limiting the operation of any other Terms and Conditions herein, Red Jacket Resorts will not be held liable for loss or damage arising from the exercising of these rights. Any indemnities given by you and limitations on Red Jacket Resorts liability will survive such termination.
Electronic Systems Compliance
Both our online store and our online reservations provider are PCI-DSS compliant and use VeriSign SSL Web Server Certificates to ensure secure communications by encrypting all data to and from the website with industry-standard 128-bit secure encryption. Similarly, our internal property management computer systems are physically and electronically isolated and use routinely-updated firewall and software protection to prevent outside intrusion.
No method of transmission over the internet or electronic storage is completely secure, so Red Jacket Resorts cannot guarantee its absolute security, but we are committed to doing our best to ensure that any personal information you entrust to us is secure.
Additional Information for California Residents
If you are a California resident, California law provides you with additional privacy rights regarding our use of your personal information. To learn more about your California privacy rights, visit our Privacy Statement for California Residents.
How to Contact Us
Red Jacket Resorts
Updated July 1, 2020