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FAQs

Check-in/Check-out

Check-in time is 3 p.m. Check-out is 11 a.m. Our front desk is staffed 24 hours a day for late check-ins.

Deposit/Cancellations — Guest Rooms

An advance deposit equal to the first night‘s room rate is required to guarantee all reservations. We accept deposits using major credit cards or, with sufficient time for mailing, a personal check, traveler’s check, or cash. For all cancellations made up to 10 days prior to arrival, the deposit will be refunded, minus a $25 service charge. Any cancellations made less than 10 days from the arrival date will result in forfeiture of the advance deposit. Standard cancellation policy does not apply to full pre-paid, non-refundable advance purchase rate plans. All rates are subject to state and local taxes.

Additional Guests

Cots: $25 plus tax per day

Cribs: $20 plus tax per stay for a portable crib (similar to Pack-n-Play)

WiFi Internet Access

All public areas and rooms at Riviera Beach Resort have free wireless Internet access.

Accessibility

Riviera Beach Resort offers disabled guests several options to make their stay more enjoyable, including grab bars and stools in shower, raised toilet, Visual Alarm, TDD phone equipment, and closed-captioned television. Our private beach may be accessed, if wheelchair allows, via the oceanfront area next to room 160. Indoor and outdoor pool decks and ramps are found near the room entrances. Please let our reservation agents know your accessibility requirements. 

Dogs

Riviera Beach Resort is not a dog-friendly resort, but four of our sister properties welcome your furry friends. For more information, visit our pet-friendly page.

Parking

Parking at Riviera Beach Resort resort is limited. Guests with reservations in a standard guest room, family room, or suite are provided one parking space per unit. Guests with reservations in a cottage or longer-term rental are provided with two parking spaces per unit. Additional parking space(s), if available, are at the discretion of the management based on occupancy and will incur an additional nightly fee. Arrangements should be made in advance for oversized vehicles such as boat trailers. For these and other parking-related questions, please contact Riviera Beach Resort directly at 508-398-2273.

Resort Fee

A $25 daily resort fee is added per room (not per person) from June 24–September 1 and during school vacation weeks. This fee includes activity programs, bonfires, pool and beach towels, chairs and umbrellas, wireless Internet, weekend entertainment, Kids’ Club activities, beach parties, movie nights, Xbox tournaments, discounts at Blue Rock Golf Course from 12–2 p.m., discounts on water sports before 11 a.m., local calls, incoming faxes, daily coffee in the lobby, local calls, incoming faxes, and resort reciprocity.

The resort fee is subject to tax. Some activities are subject to change or may have a small additional fee to cover the cost of materials.

Smoking

Smoking is not permitted in guest rooms or public interior areas.

Drone Use

Due to our proximity to the Barnstable Municipal Airport, and to comply with FAA rules and regulations, the resort is a designated “No Drone Zone.” The operation or use of drones (or any unmanned aerial systems) on or above our resorts is strictly prohibited. Any violation of this policy may involve eviction from your accommodations as well as confiscation of drone equipment, and may subject violators to damages, including, but not limited to: damages for violations of privacy and/or physical or personal injuries or property damage, as well as regulatory fines and legal fees.

Use of Other Red Jacket Resorts

As a guest of Riviera Beach Resort, you are invited to use the facilities, amenities, and private beaches at any of our Red Jacket sister resorts during your stay.

Riviera Beach Resort Map

Get your bearings with this aerial view of the resort:

Booking Questions

Real, live help is available every day from 8 a.m.–6 p.m. (and you won’t have to navigate through a thousand menu options to reach us, we promise). If you call after hours, please leave a message and we’ll get back to you within 24 hours.

CAPE COD RESORTS: 800-CAPECOD (800-227-3263)
NORTH CONWAY RESORT: 800-RJACKET (800-752-2538)