Deposit/Cancellations - Guest Rooms
Deposit: reservations require a deposit equal to the first night’s room rate.
Cancellations: Guest room cancellations made ten days or more prior to arrival are subject to a $25 processing fee. Cancellations within ten days of arrival, forfeit deposit. Standard cancellation policy does not apply to full pre-pay, non-refundable advance purchase rate plans.
Deposit/Cancellations – Cottages/Townhomes/Vacation Homes
Deposit: For reservations for 1-3 nights, 1st night’s deposit is due at time of reservation. For reservations for 4 or more nights, 50% deposit is due at time of reservation. Full balance due at arrival.
Cancellations: For reservations for 1-3 nights, cancellations made ten days or more prior to arrival are subject to a $25 processing fee. Cancellations within ten days of arrival, forfeit deposit. For reservations for 4 or more nights, refunds are based on resale
Cots: $25 (plus tax) per day
Cribs: $20 (plus tax) per stay for a Porta-crib (similar to Pack-n-Play).
Complementary Wireless Access
Parking at the resort is limited. Guests with reservations in a standard guest room, family room or suite are provided one parking space per unit. Guests with reservations in a cottage or longer-term rental are provided with two parking spaces per unit. Additional parking space(s), if available, and at the discretion of the management based on occupancy, incur an additional nightly fee. Arrangements should be made in advance for over-sized vehicles such as boat trailers. For these and other parking-related questions please contact the resort directly at 508-398-6941.
What Does the Resort Fee Cover?
A $25 daily resort fee is added per room (not per person) from June 29 – August 25, and during school vacation weeks. This fee includes activity programs; bonfires; pool and beach towels, chairs and umbrellas; wireless Internet; weekend entertainment; Kids’ Club activities; beach parties; movie nights and Xbox tournaments; local calls and incoming faxes; 10% discount at Blue Rock Golf Course from 12 – 2 p.m.; 10% discount off water sports before 11 a.m.; daily coffee in the lobby; resort reciprocity.
Resort fee is subject to tax. Some activities are subject to change or may have a small additional fee to cover the cost of materials.
Use of Other Red Jacket Resorts
Booking Questions? Please Call Us
Our knowledgeable reservations team is waiting to hear from you. Real, live help is available every day from 8 a.m. – 6 p.m. (and you won’t have to navigate through a thousand menu options to reach us, we promise). If you call after hours please leave a message and we’ll get back to you within 24 hours:
CAPE COD RESORTS: 800-CAPECOD (800-227-3263)
NORTH CONWAY RESORTS: 800-RJACKET (800-752-2538)