Cape Cod: 1-800-227-3263 or 1-508-760-9220 ♦ North Conway, NH: 1-800-752-2538 or 1-508-760-9240

Resort FAQ's



Resort:
Check In Date:
Nights:
Adults:
Kids:

Check In

Check in time is 3 p.m. Check out time is 10 a.m.

Deposits and Cancellations

Deposit: For reservations for 1-3 nights, 1st night’s deposit is due at time of reservation. For reservations for 4 or more nights, 50% deposit is due at time of reservation. Full balance due at arrival.

Cancellations: For reservations for 1-3 nights, cancellations made ten days or more prior to arrival are subject to a $25 processing fee. Cancellations within ten days of arrival, forfeit deposit. For reservations for 4 or more nights, refunds are based on resale of the unit.

Additional Guests

Cots:$20 per day, Pack-n-Play Cribs: $10 per stay.

Wireless Internet Access

Green Harbor has its own wireless network and 100 percent of the main property is a wireless hotspot.

Accessibility Information

We offer disabled guests several options to make their stay more enjoyable, including handicap accessible bathrooms that have a raised toilet, tub grab bars, a hand-held shower and a built in shower seat. Showers are not the “wheel in” type. Handicap-accessible suites feature a ramp to an extra wide entry door. Accessible kitchens have a stove top, sink and counters designed for wheel chair access. Reserved parking also available. Please let our reservation agents know your requirements.

Dining

Green Harbor does not have a restaurant, but there are many fine restaurants nearby.

Pets

Bring your furry friend along on your next vacation or weekend getaway – pets are welcome May-June and September-October to several rooms selected especially for their creature comforts. Arrangements for pets must be made before your stay – please call the Green Harbor front desk at (508) 771-1126 prior to arrival. A nightly fee of $35 (plus tax) applies, with a maximum per room of two dogs, any size. Pet amenities include food and water bowls, bed and blanket, cleanup bags, and a dog treat and welcome letter upon arrival.

Laundry

Laundry facilities are open daily from 8 a.m. until dusk. Soap and change for the machines are available in the front office.

Use of Our Other Resorts

As a guest at our resort, you are invited to use the facilities at any other of our nearby sister resorts during your stay.

Smoking

Smoking is not permitted in guest rooms or public interior areas.

Booking Questions? Please Call Us

Our knowledgeable reservations team is waiting to hear from you. Real, live help is available every day from 8 a.m. – 6 p.m. (and you won’t have to navigate through a thousand menu options to reach us, we promise). If you call after hours please leave a message and we’ll get back to you within 24 hours:

CAPE COD RESORTS: 800-CAPECOD (800-227-3263)
NORTH CONWAY RESORTS: 800-RJACKET (800-752-2538)