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Wait Staff/ Server

Approximately 40 hours weekly.  Seasonal positions vary with start dates beginning mid-April through mid-June and ending dates vary from Labor Day to October 30.

Job Description Overview

The Server is responsible for providing the best possible service of food and beverage to all Guests by providing timely and courteous food and beverage service.

Servers, like all employees, speak English exclusively with Guests and coworkers while on duty.

The Server is responsible for providing the best possible service of food and beverage to all Guests by providing timely and courteous food and beverage service.

Servers, like all employees, speak English exclusively with Guests and coworkers while on duty.

Essential Functions

  • Employee must be in uniform daily (with belt), including name tag properly displayed, and properly groomed per hotel standards.
  • At no time are cellular phones allowed to be used during any employee’s work shift. Any employee found using a cellular phone will have the phone immediately confiscated by their supervisor or manager; it may be picked up in the front office at the end of the employee’s shift. The second infraction will result in immediate dismissal.
  • Completes all assigned side work prior to the beginning and ending of shift. Perform all cleaning assignments as assigned.
  • Clears off tables during Guest meals and resets tables according to hotel standards in preparation for new Guests.
  • Conforms to the appropriate promotional theme of the restaurant in attire and demeanor as required
  • Performs tableside service as required such as opening and proper presentation of wine.
  • Must be able to speak, read, write, and understand English in order to communicate effectively with all Guests and associates.
  • Must have complete knowledge of menu and specials and be skilled at suggestive selling and upselling and have overall awareness of the needs of the Guests by their body language and facial expressions, etc.
  • Knowledgeable about entire property, including all scheduled activities, group functions, food and beverage outlets, entertainment and hours of operation of all activities, events and outlets.
  • Must possess a friendly, helpful personality enabling one to handle Guest relations pleasantly and effectively and embrace a team atmosphere with the other food and beverage staff members..
  • Performs other duties as assigned by management
  • Understands and practices the “15-10-5” rule – when encountering a Guest, at 15 feet, makes eye contact; at 10 feet smiles and at 5 feet says “good morning/afternoon/evening”. Enquires about Guest satisfaction whenever possible and thanks the Guest for staying with us.

Physical Requirements

To perform this job must have the ability to lift 50 pounds on occasion.

Uniform Requirements

Uniform top provided, employee must furnish black slacks and black un-logoed shoes which provide adequate foot protection and are slip-resistant.

Working Environment

Restaurants, pavilion and public spaces.

Apply online now

Please email your resume/work history and a brief letter of interest to:
CAPE COD JOBS: Bruce Pelczarski
NORTH CONWAY JOBS: Drew Strout

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