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two guest service agents on the beach

Guest Service Agent

Red Jacket Resorts, Cape Cod’s premier resort and hospitality company, is seeking dynamic and motivated candidates for Guest Service Agent. 

Do you have a passion for creating memorable experiences? This job may be just right for you.

Job Overview

The Guest Service Agent is responsible for providing a warm and friendly welcome, escorting our guests to and from their rooms and assisting them with luggage.

Essential Functions

  • Identify and explain all areas of the hotel and amenities offered.
  • Ensure accurate knowledge of scheduled functions and activities within and at the hotel, including time and location. Direct guests accordingly.
  • Set up function space per specifications on the function BEO in advance of event and ensure that all required equipment (AV, etc.) is present, connected, tested, and in working condition before the event.
  • Respond and assist in maintenance and housekeeping guest calls.

Seasonal positions vary, with start dates from mid-April through mid-June and end dates from Labor Day through October 30.

Apply online

Questions? Contact our recruiter directly at or 774-368-4623 

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